Privacy Policy

This Privacy Policy describes how siravenquolix collects, uses, and protects your personal information when you use our financial planning subscription services.

Information We Collect

We collect information necessary to provide effective financial planning services:

• Contact details including name, email address, phone number, and postal address
• Financial information such as income ranges, asset levels, and planning goals
• Communication preferences and consultation scheduling information
• Website usage data through cookies and analytics tools

How We Use Your Information

Your personal information helps us deliver personalised financial planning services:

• Provide monthly consultations and personalised financial guidance
• Communicate about your subscription and send relevant updates
• Improve our services based on user feedback and usage patterns
• Comply with legal requirements and protect our legitimate interests

Legal Basis for Processing

Under Australian Privacy Principles and international regulations, we process your data based on:

Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for service delivery

How We Protect Your Data

We implement robust security measures including encrypted data transmission, secure servers, restricted access controls, and regular security assessments to protect your personal information.

Cookies and Tracking

Our website uses cookies to improve functionality and user experience. These help us remember your preferences and analyse website usage patterns.

For detailed information, please see our Cookie Policy Cookie Policy

Information Sharing

We do not sell or rent your personal information. We may share data only in these limited circumstances:

• With service providers who help deliver our services under strict confidentiality agreements
• When required by law or to protect our legal rights and interests
• With your explicit consent for specific purposes you've approved

Your Privacy Rights

You have important rights regarding your personal information:

• Access copies of your personal data we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data in certain circumstances
• Request restriction of processing in specific situations
• Request transfer of your data to another service provider
• Object to processing based on legitimate interests

Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. Subscription data is kept for the duration of your subscription plus seven years for record-keeping purposes.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18 years of age.

Policy Updates

We may update this Privacy Policy to reflect service changes or legal requirements. Updated versions will be posted here with the revision date clearly indicated.

Contact Information

For privacy-related questions or to exercise your rights, contact our privacy team at contact@siravenquolix.com or +61 818-128-141.